Availability of items
There are many items on our site. Of coursee, we are paying effort to deliver all of your desired items. But depend on the circumstances of items, sometimes we may cancel your order. sorry.
Basically, stocked items will be sent certainly.But there is possibility unexpected trouble may occur. When it occured, we will contact to you by e-mail and explain whhat has happened. Depend on the case,we will cope with problems. Payback & cancel or prepare substitute article.
Backorder items are usually ships a week to 3weeks. But depend on items supplying, it might be over a month or We can't answer the period. In these case we contact with you and ask which you choose cancel or wait.
Preorder items are depend on supplier company. Of course we try to deliver every our customer who pre-ordered on our site, But there are too populer poroducts may be short arrive to us from maker companies. In these case, we have to cancel some customer's pre-order from the tail. Sorry.
Especially,some anime-figures and Gundam cpmpleted models are pre-ordered too crowded. In these case we can't deliver it to all of your orderers. Because supplier Makers can't prepare items enough. We can only deliver to ealier orderer. And residual orders have to be canceled. Sorry.
sometimes these crowded-ordered items may be regain on website. Because some orderer canceled or supplier reproduce again. But we don't announce to last orderers who could not get these items, sorry.
Order limit qties
We set limit qties for each items you can order.
Because we hope to deliver popular items to customers as much as possible.
Disclaimer
There is possibility we can't prepare your ordered or pre-ordered items.
Because items broken in some troubles also Makers sometimes supply very less quantities than our order.
In this case, there is possibility we cancel your order or pre-order.